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HIFIS Community

Welcome to the HIFIS Community! Here you can meet other HIFIS-users from across Canada and share your knowledge.

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HIFIS Community Call
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HIFIS Community Call
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HIFIS Community Call
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Ideas
Disconnect between User ActiveYN and People ActiveYN
AR Ali Ryder

Short version: disabling a User Account does not remove them from drop-down staff selectors, like Caseworker.

Longer version: In the background, each User account also has a corresponding People record…

3 0 Open
1 day ago
Archival/deletion of old data
AR Ali Ryder

Now that HIFIS has been in use for 10+ years in some communities, many communities have generated a high volume of data, and the oldest data shouldn't be kept according to privacy best practices. HIFI…

3 0 Open
5 days ago
Add 'Paper Ready' field to Client Vitals
JC Jill Clair

In my community, clients are considered 'paper ready' when their profile includes three things: ID, a SPDAT conducted in the last 12 months, and proof of income. When a client has these things, it mea…

1 6 Open
~1 month ago
Allowable Unknown Gap threshold
AR Ali Ryder

I can't believe I don't already have something on this ideas board about this! Here's the idea, in more detail:

In a perfect world, we have 100% complete housing-related data about all clients at all t…

7 3 Open
~2 months ago
Adding Housing History for Multiple Family Members
LG Lindsey Gradeen

Currently, HIFIS users are required to add a Housing History record for each member of the family. This is time consuming for families with multiple individuals. Our HIFIS user have asked for an impro…

2 3 Open
~1 month ago
Orphaned custom data
AR Ali Ryder

  1. Create a Custom Table attached to a Case file

  2. Create a Case

  3. Create a Custom Record for that Case

  4. Delete the Case

  5. The Custom Record will remain in the database and not get removed

1 0 Open
19 days ago
Make Inherited Consent expire automatically
AR Ali Ryder

When a client reaches the Minimum Age of Consent, the "Inherited Consent" should expire automatically.

5 0 Open
~2 months ago
Better way to track Referrals
AR Ali Ryder

Introduce new behaviour in HIFIS to allow better tracking of referral completion, recording referrals in more circumstances, and referring clients to other service providers inside HIFIS.

Reference: ht…

55 0 Considering
7 months ago
Financial Profile not calculating Total Income Correctly
LG Lindsey Gradeen

A source of income is updated to have an end date in the future. If someone adds a new source of income with a start date also in the future, then the total income amount and accompanying chart update…

2 0 Open
~2 months ago
Update Service Types
AR Ali Ryder

In the HIFIS_ServiceTypes table, the list of values is as follows: (NameE, ActiveYN)

Stay Y
Emergency N
Transition N
Non-Shelter N
Goods and Services Y
Storage N
Reservations Y
Turnaways N
Housing Y
Food Bank Y…

2 1 Open
2 months ago
JK
Jul 13 9:06am in General discussion

User Roles

I'm wondering what the implications of removing the role tags from inactive user profiles is? By keeping these tags, inactive users still show up in the case worker and staff lists after they've left the agency which leads to very long staff/case worker lists. Do other communities automatically remove these tags when deactivating user accounts? Interested to hear thoughts and practices. 

AR
Ali Ryder 🧑‍💼 Staff

Okay yes you've brought to my attention what I'd consider to be a bug. It's because there is a Disconnect between User ActiveYN and People ActiveYN, so it's actually the Front Desk > People record for the User account that is controlling whether the User is showing up in those drop-down menus or not.

You could, theoretically, manually deactivate the People record. This is, I think, what's supposed to happen when you deactivate a User.

❤️ JK
Reply 1d ago
AR
Ali Ryder 🧑‍💼 Staff
Jun 12 12:15pm in General discussion

Community Call Summary

Today we talked about:

  • HIFIS performance, it's been slow and having outages a lot recently.

  • Consent forms: debating the pros and cons of listing service providers on them

  • Talked about the current ongoing bug where you can add services to clients with expired consent and whether that will be fixed soon

AR
Ali Ryder 🧑‍💼 Staff
May 29 2:03pm in General discussion

Community Call Summary

Today we talked about: