AR
166 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff
Active 20h ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

Activity chart

Mon
Wed
Fri
Sun
Less
More
JK
Jul 13 9:06am in General discussion

User Roles

I'm wondering what the implications of removing the role tags from inactive user profiles is? By keeping these tags, inactive users still show up in the case worker and staff lists after they've left the agency which leads to very long staff/case worker lists. Do other communities automatically remove these tags when deactivating user accounts? Interested to hear thoughts and practices. 

AR
Ali Ryder 🧑‍💼 Staff

Okay yes you've brought to my attention what I'd consider to be a bug. It's because there is a Disconnect between User ActiveYN and People ActiveYN, so it's actually the Front Desk > People record for the User account that is controlling whether the User is showing up in those drop-down menus or not.

You could, theoretically, manually deactivate the People record. This is, I think, what's supposed to happen when you deactivate a User.

❤️ JK
Reply 2d ago
AR
Ali Ryder 🧑‍💼 Staff

Hey @Jordan Killam ​, that's an interesting discussion that has led me to do some testing and discovering a new bug, stay tuned!

Reply 2d ago
AR
Ali Ryder 🧑‍💼 Staff
Jun 12 12:15pm in General discussion

Community Call Summary

Today we talked about:

  • HIFIS performance, it's been slow and having outages a lot recently.

  • Consent forms: debating the pros and cons of listing service providers on them

  • Talked about the current ongoing bug where you can add services to clients with expired consent and whether that will be fixed soon

AR
Ali Ryder 🧑‍💼 Staff
May 29 2:03pm in General discussion

Community Call Summary

Today we talked about:

AR
Ali Ryder 🧑‍💼 Staff
May 1 12:01pm in General discussion

Community Call Summary

Today we talked about:

  • June 2026 update - mostly bug fixes including security

  • Minimum age of consent - what should it be, particularly in Ontario? Some discussion about 16 versus 18 versus leaving it blank

  • Family members - what are the impacts of collecting versus not collecting data about children? About using/not using the family module?

  • Diversion - experiences implementing the Diversion module. Hamilton just implemented. Chatham-Kent looking to implement soon.

AR
Ali Ryder 🧑‍💼 Staff
Apr 17 11:56am in General discussion

Community Call Summary

Today we talked about:

  • Assessment tools. Communities doing VI-SPDAT v2 or v3? What about engaging with indigenous partners? We talked about the PATH project https://nihc-cnasa.ca/path/

  • Terminology. Client versus "participant." Discharge vs "exit." Caseworker vs "support worker."

  • Bulk fixing open case files. HICC has provided a script to bulk end date case files that have a Closed status but no end date. However, this used a fixed end date, so for example, you declare the end date to be Januar…

AR
Ali Ryder 🧑‍💼 Staff
Apr 1 3:24pm
Open
Assessments in Case Management

In Case Management, add a new tab called "Assessments." In that tab, you're going to have sub-tabs (like how if you have multiple Custom Tables, you have a Custom Tables tab and then each Custom Table is it's own sub-tab underneath) for SPDAT, VI-SPDAT, and VAT. If more assessments get added to HIFIS, they would be added here too.

From the Assessments tab, you can add an applicable assessment directly, assuming you have rights.

If you add an assessment from the Front Desk or Client Management, hav…

1
0
🧙‍♂️Case Management 🌡️SPDAT & VI-SPDAT 🌡️VAT 🌟New Feature