AR
83 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff 👈 Referrals Project
Active 9h ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

Activity chart

Mon
Wed
Fri
Sun
Less
More
AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jan 9 12:04pm in General discussion

Community Call Summary

Happy new year! We had so many questions today:

  • Onboarding prevention & diversion programs

  • Tracking hotel stays in HIFIS

  • Examining the different consent options

  • Is the administrative practice of managing user accounts centralized or decentralized?

  • How are users trained and when are HIFIS user accounts issued?

  • Are people in public institutions on the BNL or not?

AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Shannon also shared her guide: simcoe.ca/wp-content/uploads/2025/09/Consent-Quick-Guide-...

Like
9h ago
AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Dec 12 '25 11:58am in General discussion

Community Call Summary

Happy holidays! Our last chat before the holidays was somewhat festive. We talked about:

  • Dog sleds 🐕‍🦺🛷

  • Expanding from Case Management into Goods & Services and the pitfalls there

  • Peer support programs that don't like documentation

  • Drop-in visits at shelters that don't involve a bed stay

  • Back-entering data post-launch

AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Nov 28 '25 12:04pm in General discussion

Community Call Summary

Small and quiet group today... we talked about:

  • Avocado 🥑

  • Activity status not updating + clients approaching activity report

  • Help desk ticketing software

  • What's up with the Referred From and Referred To fields on Case Management and Housing Placements?

  • Power BI versus Crystal Reports

AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Nov 14 '25 11:49am in General discussion

Community Call Summary

Several new faces today! Lovely to see you all. Today we discussed:

  • Identification - some legal concerns about whether allowing users to upload identification was a good idea or not, and what policies communities had to diminish the concerns

  • Computer security requirements - yeah really! We got into the weeds.

  • Transitional - should they show up on your priority list? I wrote a blog post about this before

AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Oct 17 '25 11:57am in General discussion

Community Call Summary

Here's what we talked about today:

  • Nancy is having troubles with clients not going inactive after updating to 60.5

  • Ashley in York is new, and we all said hi. She had some questions about a case management bug.

  • Pero wanted to know about secondary rights and optimizing rights templates

  • We also discussed Group Activites and their optimal use

  • And health information too! What a busy conversation