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48 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff 👈 Referrals Project
Active 3d ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jul 25 11:55am in General discussion

Community Call Summary

I expected today's call to be sleepy and full of 🌴🌞🍹 but to my surprise, there was a lot to discuss!

  • Winnipeg is experiencing a weird issue where they can't remove a service provider from a user account... if they take that action by a user that has a rights template. If they don't have a rights template assigned, they can do the action.

  • Nipissing is upgrading to 60.5 from 59 and has lots of questions.

  • Guelph is trying to sort out a historical data practice related to supportive housing providers and the Admissions module.

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jun 13 01:19pm in General discussion

Community Call Summary

About a dozen people today. We chatted about:

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jun 9 10:32am in Referrals Project

Survey #2: Data Elements

https://www.acreconsulting....

What data is important to collect about referrals?

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jun 2 12:06pm in Referrals Project

Survey #1: Current State

Our first survey is up! https://www.acreconsulting....

We want to know what your current situation looks like relative to referrals in HIFIS, and how big of a priority this is for you.

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jun 2 11:53am in Referrals Project

Our Current Project: Referrals and Service Transfers

This project is looking at two aspects of referrals. The goal is to introduce functionality into HIFIS that will allow for both of the following:

  • Tracking external referrals (to agencies outside of HIFIS); and

  • Tracking internal transfers of service (to agencies inside HIFIS)

We’re thinking about things like having an incoming/outgoing referrals list where you can see all the referrals made and their completion rates, and maybe even including the option to send service details with the referral (e.g. case notes), or see that a referral was converted into a shelter stay/housing placement/case file. Exciting stuff!

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jun 2 11:51am in Referrals Project

The HIFIS Improvement Project

ACRE Consulting (that’s me) is very interested in making sure HIFIS is improved for communities, and the HIFIS Development Team doesn’t always know what communities need or want. In the past, we’ve found success by identifying a big gap in HIFIS, gathering representatives from a whole bunch of communities and user groups, and coming up with a proposal for a new module or significant change to HIFIS. In general, the HIFIS Development Team appreciates that the consultation has already happened an…

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
May 30 12:01pm in General discussion

Community Call Summary

Lots of energy today! Here's some of what we chatted about:

  • Lots of discussion about 60.5 and what bugs have been found

  • Questions about RROL reporting and specifically with Housing Placements

  • Talked about racial identity and physical disability in HIFIS