AR
174 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff

Active 3m ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

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Community Call Summary

Today we talked about:

  • Attack dogs 🐕

  • Geographic regions and the COR

  • Designating clients in need of prevention/diversion services, and the Risk of Homelessness module

  • The active clients problem and how the heck to deal with it

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Ali Ryder 🧑‍💼 Staff

And of course the Referrals Project

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Ali Ryder 🧑‍💼 Staff

Here's the ABC Stalled Open Files report that I mentioned

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Ali Ryder 🧑‍💼 Staff

@Ashley Mutch ​here's the Recent Activity being blank bug: https://community.acreconsulting.ca/ideas/3219

User Roles

I'm wondering what the implications of removing the role tags from inactive user profiles is? By keeping these tags, inactive users still show up in the case worker and staff lists after they've left the agency which leads to very long staff/case worker lists. Do other communities automatically remove these tags when deactivating user accounts? Interested to hear thoughts and practices. 

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Ali Ryder 🧑‍💼 Staff

Okay yes you've brought to my attention what I'd consider to be a bug. It's because there is a Disconnect between User ActiveYN and People ActiveYN, so it's actually the Front Desk > People record for the User account that is controlling whether the User is showing up in those drop-down menus or not.

You could, theoretically, manually deactivate the People record. This is, I think, what's supposed to happen when you deactivate a User.

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Ali Ryder 🧑‍💼 Staff

Hey @Jordan Killam ​, that's an interesting discussion that has led me to do some testing and discovering a new bug, stay tuned!

Community Call Summary

Today we talked about:

  • HIFIS performance, it's been slow and having outages a lot recently.

  • Consent forms: debating the pros and cons of listing service providers on them

  • Talked about the current ongoing bug where you can add services to clients with expired consent and whether that will be fixed soon