AR
29 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff 👈 Referrals Project

Active 15h ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

Activity chart

Mon
Wed
Fri
Sun
Less
More
AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Survey #1: Current State

Our first survey is up! https://www.acreconsulting....

We want to know what your current situation looks like relative to referrals in HIFIS, and how big of a priority this is for you.


AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Our Current Project: Referrals and Service Transfers

This project is looking at two aspects of referrals. The goal is to introduce functionality into HIFIS that will allow for both of the following:

  • Tracking external referrals (to agencies outside of HIFIS); and

  • Tracking internal transfers of service (to agencies inside HIFIS)

We’re thinking about things like having an incoming/outgoing referrals list where you can see all the referrals made and their completion rates, and maybe even including the option to send service details with the referral (e.g. case notes), or see that a referral was converted into a shelter stay/housing placement/case file. Exciting stuff!


AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

The HIFIS Improvement Project

ACRE Consulting (that’s me) is very interested in making sure HIFIS is improved for communities, and the HIFIS Development Team doesn’t always know what communities need or want. In the past, we’ve found success by identifying a big gap in HIFIS, gathering representatives from a whole bunch of communities and user groups, and coming up with a proposal for a new module or significant change to HIFIS. In general, the HIFIS Development Team appreciates that the consultation has already happened an…


AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Community Call Summary

Lots of energy today! Here's some of what we chatted about:

  • Lots of discussion about 60.5 and what bugs have been found

  • Questions about RROL reporting and specifically with Housing Placements

  • Talked about racial identity and physical disability in HIFIS


AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Community Call Summary

Today we talked about:

  • Pero wanted to know about 60.5

  • Lindsey asked for input about housing resources that weren't housing units. They're working on getting providers to commit to taking people off the BNL. Lots of communities provided input about how it works for them.

  • Matt wanted to know about one-person families


AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Community Call Summary

Lovely to see everyone today. Lots of stuff going on. Today we talked about:

  • Referrals project - Nancy wanted to know what was going on

  • MMAH - new reporting requirements related to unsheltered and encampments. Which is nice timing because of HIFIS 4.0.60.5, newly released, with big updates to the encampments module.

  • COR report - some who are not coming to next week's learning session asked for me to give them a sneak peak

  • AOC3 - how are communities doing that? Some really good conversation about that!


AR
Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Community Call Summary

We're going deep on activity and inactivity!

  • Kat shared some information that 17% of her active clients were over the 90-day inactivity threshold but hadn't received any services in 90 days. She has a script from HICC that verifies this, and she's curious how prevalent this issue is in other communities. Here's a link to the SQL code. Please contact @Kat LeBlanc with any interesting results.

  • Several communities are currently testing the new COR report

  • Pero asked about how communities are validating the (older) CHR report and what the definitions were.