AR
142 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff
Active 5h ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

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Ali Ryder 🧑‍💼 Staff
Apr 17 11:56am in General discussion

Community Call Summary

Today we talked about:

  • Assessment tools. Communities doing VI-SPDAT v2 or v3? What about engaging with indigenous partners? We talked about the PATH project https://nihc-cnasa.ca/path/

  • Terminology. Client versus "participant." Discharge vs "exit." Caseworker vs "support worker."

  • Bulk fixing open case files. HICC has provided a script to bulk end date case files that have a Closed status but no end date. However, this used a fixed end date, so for example, you declare the end date to be Januar…

AR
Ali Ryder 🧑‍💼 Staff
Apr 1 3:24pm
Open
Assessments in Case Management

In Case Management, add a new tab called "Assessments." In that tab, you're going to have sub-tabs (like how if you have multiple Custom Tables, you have a Custom Tables tab and then each Custom Table is it's own sub-tab underneath) for SPDAT, VI-SPDAT, and VAT. If more assessments get added to HIFIS, they would be added here too.

From the Assessments tab, you can add an applicable assessment directly, assuming you have rights.

If you add an assessment from the Front Desk or Client Management, hav…

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🧙‍♂️Case Management 🌡️SPDAT & VI-SPDAT 🌡️VAT 🌟New Feature
AR
Ali Ryder 🧑‍💼 Staff
Mar 20 11:53am in General discussion

Community Call Summary

Today we talked about:

  • Testing for new versions - how much testing and by who for a new version. You can use a testing automation platform like Katalon that might help https://katalon.com/

  • Outreach mapping - you can map services and encampments; if you want to display that output you can use Power BI, but GIS software like ArcGIS is better.

  • Cloning users - is there any benefit to keeping a newly created user inactive for a period of time before activation?

AR
Ali Ryder 🧑‍💼 Staff
Mar 6 3:53pm in General discussion

Community Call Summary

Today we talked about:

  • Testing 61. Apparently, 61.1.1 was released at some point...

  • Too much HIFIS use! For some service providers and communities, too many Group Activities, Goods & Services, Turnaways prevent those modules from loading. New version has pagination that might help?

  • Questions about user roles and rights templates.

AR
Ali Ryder 🧑‍💼 Staff
Feb 6 12:18pm in General discussion

Community Call Summary

Some great topics today and a lot of lurkers 👀

  • Service Restrictions - some providers want to use Watch Concerns instead

  • Incident reports - what's the value of adding them to HIFIS? What if the fields don't match what are needed for reporting?

  • Sharing SPDATs - secondary rights versus using a report

  • Supportive/transitional housing again - 3 bad options - Housing Placements, Housing Loss Prevention, or just Housing History

Reminder that we keep a known issues log here: https://hifisfeedback.acreconsulting.ca/

AR
Ali Ryder 🧑‍💼 Staff
Feb 4 4:10pm
Open
Count the number of people in a Turnaway

The Turnaways module asks for Client Name and Family Members, then separately asks for the user to manually enter the number of Adults, which defaults to 1, and the number of Children, which defaults to 0. These fields should be automatically calculated based on the Client Name and Family Members fields. Moreover, on the Add Turnaway screen, these fields could even be hidden to reduce any confusion that may exist (these fields should still be present on the Add Anonymous Turnaway screen).

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↩️Turnaways 🔼Improvement
AR
Ali Ryder 🧑‍💼 Staff
Jan 23 11:59am in General discussion

Community Call Summary

Today we talked about:

  • Inherited consent a whole bunch. Does Inherited consent end when a parent's consent ends? Yes. Does Inherited consent re-activate after a parent's consent is re-activated? No? Do people with Inherited consent inherit housing status from their parents? Not usually, but the COR does.

  • Ticketing software for change management

  • Product tours and Userflow in particular

  • Activity behaviour on closing Housing Placements