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Ali Ryder
@aliryder
🧑‍💼 Staff 👈 Referrals Project
Active 8d ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jan 23 11:59am in General discussion

Community Call Summary

Today we talked about:

  • Inherited consent a whole bunch. Does Inherited consent end when a parent's consent ends? Yes. Does Inherited consent re-activate after a parent's consent is re-activated? No? Do people with Inherited consent inherit housing status from their parents? Not usually, but the COR does.

  • Ticketing software for change management

  • Product tours and Userflow in particular

  • Activity behaviour on closing Housing Placements

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Jan 9 12:04pm in General discussion

Community Call Summary

Happy new year! We had so many questions today:

  • Onboarding prevention & diversion programs

  • Tracking hotel stays in HIFIS

  • Examining the different consent options

  • Is the administrative practice of managing user accounts centralized or decentralized?

  • How are users trained and when are HIFIS user accounts issued?

  • Are people in public institutions on the BNL or not?

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project

Shannon also shared her guide: simcoe.ca/wp-content/uploads/2025/09/Consent-Quick-Guide-...

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Reply 22d ago
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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Dec 12 '25 11:58am in General discussion

Community Call Summary

Happy holidays! Our last chat before the holidays was somewhat festive. We talked about:

  • Dog sleds 🐕‍🦺🛷

  • Expanding from Case Management into Goods & Services and the pitfalls there

  • Peer support programs that don't like documentation

  • Drop-in visits at shelters that don't involve a bed stay

  • Back-entering data post-launch

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Nov 28 '25 12:04pm in General discussion

Community Call Summary

Small and quiet group today... we talked about:

  • Avocado 🥑

  • Activity status not updating + clients approaching activity report

  • Help desk ticketing software

  • What's up with the Referred From and Referred To fields on Case Management and Housing Placements?

  • Power BI versus Crystal Reports

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Ali Ryder 🧑‍💼 Staff 👈 Referrals Project
Nov 14 '25 11:49am in General discussion

Community Call Summary

Several new faces today! Lovely to see you all. Today we discussed:

  • Identification - some legal concerns about whether allowing users to upload identification was a good idea or not, and what policies communities had to diminish the concerns

  • Computer security requirements - yeah really! We got into the weeds.

  • Transitional - should they show up on your priority list? I wrote a blog post about this before