AR
163 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff
Active 16h ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

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Ali Ryder 🧑‍💼 Staff
Jun 12 12:15pm in General discussion

Community Call Summary

Today we talked about:

  • HIFIS performance, it's been slow and having outages a lot recently.

  • Consent forms: debating the pros and cons of listing service providers on them

  • Talked about the current ongoing bug where you can add services to clients with expired consent and whether that will be fixed soon

AR
Ali Ryder 🧑‍💼 Staff
May 29 2:03pm in General discussion

Community Call Summary

Today we talked about:

AR
Ali Ryder 🧑‍💼 Staff
May 1 12:01pm in General discussion

Community Call Summary

Today we talked about:

  • June 2026 update - mostly bug fixes including security

  • Minimum age of consent - what should it be, particularly in Ontario? Some discussion about 16 versus 18 versus leaving it blank

  • Family members - what are the impacts of collecting versus not collecting data about children? About using/not using the family module?

  • Diversion - experiences implementing the Diversion module. Hamilton just implemented. Chatham-Kent looking to implement soon.

AR
Ali Ryder 🧑‍💼 Staff
Apr 17 11:56am in General discussion

Community Call Summary

Today we talked about:

  • Assessment tools. Communities doing VI-SPDAT v2 or v3? What about engaging with indigenous partners? We talked about the PATH project https://nihc-cnasa.ca/path/

  • Terminology. Client versus "participant." Discharge vs "exit." Caseworker vs "support worker."

  • Bulk fixing open case files. HICC has provided a script to bulk end date case files that have a Closed status but no end date. However, this used a fixed end date, so for example, you declare the end date to be Januar…

AR
Ali Ryder 🧑‍💼 Staff
Apr 1 3:24pm
Open
Assessments in Case Management

In Case Management, add a new tab called "Assessments." In that tab, you're going to have sub-tabs (like how if you have multiple Custom Tables, you have a Custom Tables tab and then each Custom Table is it's own sub-tab underneath) for SPDAT, VI-SPDAT, and VAT. If more assessments get added to HIFIS, they would be added here too.

From the Assessments tab, you can add an applicable assessment directly, assuming you have rights.

If you add an assessment from the Front Desk or Client Management, hav…

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🧙‍♂️Case Management 🌡️SPDAT & VI-SPDAT 🌡️VAT 🌟New Feature
AR
Ali Ryder 🧑‍💼 Staff
Mar 20 11:53am in General discussion

Community Call Summary

Today we talked about:

  • Testing for new versions - how much testing and by who for a new version. You can use a testing automation platform like Katalon that might help https://katalon.com/

  • Outreach mapping - you can map services and encampments; if you want to display that output you can use Power BI, but GIS software like ArcGIS is better.

  • Cloning users - is there any benefit to keeping a newly created user inactive for a period of time before activation?

AR
Ali Ryder 🧑‍💼 Staff
Mar 6 3:53pm in General discussion

Community Call Summary

Today we talked about:

  • Testing 61. Apparently, 61.1.1 was released at some point...

  • Too much HIFIS use! For some service providers and communities, too many Group Activities, Goods & Services, Turnaways prevent those modules from loading. New version has pagination that might help?

  • Questions about user roles and rights templates.