Ali Ryder - HIFIS Community

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175 XPs

Ali Ryder

@aliryder

🧑‍💼 Staff

Active 9h ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

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Ali Ryder 🧑‍💼 Staff

Sep 11 12:02pm in General discussion

Community Call Summary

Today we talked about:

Bulk closing case files and housing placements, and forthcoming scripts. HICC says they are working on scripts and reports to help with this.
Deactivating service providers - don't want users to be able to, say, select them when issuing a new service restriction, but administrators still need access for reporting etc.
HIFIS training and user account creation. How do different communities require their users get trained?
- Check out my 2024 presentation about HIFIS training!
Setting up practices to ensure that supervisors are actually reviewing their front line staff's HIFIS usage

Comments0

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Ali Ryder 🧑‍💼 Staff

Aug 14 12:02pm in General discussion

Community Call Summary

Today we talked about:

Attack dogs 🐕
Geographic regions and the COR
Designating clients in need of prevention/diversion services, and the Risk of Homelessness module
The active clients problem and how the heck to deal with it

Comments3

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Ali Ryder 🧑‍💼 Staff

And of course the Referrals Project

Reply 1mo ago

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Ali Ryder 🧑‍💼 Staff

Here's the ABC Stalled Open Files report that I mentioned

Reply 1mo ago

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Ali Ryder 🧑‍💼 Staff

@Ashley Mutch here's the Recent Activity being blank bug: https://community.acreconsulting.ca/ideas/3219

Reply 1mo ago

JK

Jordan Killam

Jul 13 9:06am in General discussion

I'm wondering what the implications of removing the role tags from inactive user profiles is? By keeping these tags, inactive users still show up in the case worker and staff lists after they've left the agency which leads to very long staff/case worker lists. Do other communities automatically remove these tags when deactivating user accounts? Interested to hear thoughts and practices.

Comments4

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Ali Ryder 🧑‍💼 Staff

Okay yes you've brought to my attention what I'd consider to be a bug. It's because there is a Disconnect between User ActiveYN and People ActiveYN, so it's actually the Front Desk > People record for the User account that is controlling whether the User is showing up in those drop-down menus or not.

You could, theoretically, manually deactivate the People record. This is, I think, what's supposed to happen when you deactivate a User.