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179 XPs
Ali Ryder
@aliryder
🧑‍💼 Staff

Active 5d ago Joined 21 Feb 2024 Kingston, ON (GMT-05:00) Eastern Time (US & Canada)

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AR
Ali Ryder 🧑‍💼 Staff
Oct 23 11:57am in General discussion

Community Call Summary

Today we talked about:

  • The upcoming conference

  • Using Waiting Lists for shelter beds

  • Replicating Group Activities and its impact on activity

  • Some Encampment issues with 4.0.61.2

  • Some strange COR issues. Kat has some housed people showing up as chronically homeless. Several people mentioned issues related to families (which are currently on the to-do list being changed now-ish).

Comments3
DL
Denice LeVangie

What conference are you speaking about and do you want us to keep a wait list of people who are calling?

Reply 12d ago
AR
Ali Ryder 🧑‍💼 Staff

Hi @Denice LeVangie! The conference we're speaking of is the National Conference on Ending Homelessness, which is put on by the Canadian Alliance to End Homelessness and this year is in Winnipeg. https://conference.caeh.ca/

Reply 12d ago
AR
Ali Ryder 🧑‍💼 Staff

I also have no particular feelings about whether you keep a wait list of people who are calling. This was just something that was discussed at our community call. One of the attendees said that her community was considering that approach and asked other communities if they were doing something similar or had any advice.

Reply 12d ago
AR
Ali Ryder 🧑‍💼 Staff
Sep 11 12:02pm in General discussion

Community Call Summary

Today we talked about:

  • Bulk closing case files and housing placements, and forthcoming scripts. HICC says they are working on scripts and reports to help with this.

  • Deactivating service providers - don't want users to be able to, say, select them when issuing a new service restriction, but administrators still need access for reporting etc.

  • HIFIS training and user account creation. How do different communities require their users get trained?

    • Check out my 2024 presentation about HIFIS training! 

  • Setting up practices to ensure that supervisors are actually reviewing their front line staff's HIFIS usage

Comments0
AR
Ali Ryder 🧑‍💼 Staff
Aug 14 12:02pm in General discussion

Community Call Summary

Today we talked about:

  • Attack dogs 🐕

  • Geographic regions and the COR

  • Designating clients in need of prevention/diversion services, and the Risk of Homelessness module

  • The active clients problem and how the heck to deal with it

Comments3
AR
Ali Ryder 🧑‍💼 Staff

And of course the Referrals Project

Reply 3mo ago
AR
Ali Ryder 🧑‍💼 Staff

Here's the ABC Stalled Open Files report that I mentioned

Reply 3mo ago
AR
Ali Ryder 🧑‍💼 Staff

@Ashley Mutch ​here's the Recent Activity being blank bug: https://community.acreconsulting.ca/ideas/3219

Reply 3mo ago
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