Discussion

AR

Ali Ryder 🧑‍💼 Staff

Sep 11 12:02pm in General discussion

Today we talked about:

Bulk closing case files and housing placements, and forthcoming scripts. HICC says they are working on scripts and reports to help with this.
Deactivating service providers - don't want users to be able to, say, select them when issuing a new service restriction, but administrators still need access for reporting etc.
HIFIS training and user account creation. How do different communities require their users get trained?
- Check out my 2024 presentation about HIFIS training!
Setting up practices to ensure that supervisors are actually reviewing their front line staff's HIFIS usage

JK

Jordan Killam

Sep 11 9:34am in Reporting

Is anyone else unable to run it or is it just our instance? (We're using the latest version) Build 4.0.60.5.1 (NB)

O

obanjo@endhomelessnesswinnipeg.ca

The following steps resolved the issue for us:

Changed the database driver from SQL Server Native Client 11.0 to Microsoft OLE DB Driver for SQL Server. This is also a better practice to follow, as SQL Server Native Client 11.0 is deprecated.
Changed the SQL database connection method from Windows Integrated Security to SQL Server Authentication, using the Server/Host name, SQL username, and password.
Saved the Crystal Report with the updated database connection settings.
Uploaded the updated report to the HIFIS Web Portal and run the report.

Try it and see if that works for you

AR

Ali Ryder 🧑‍💼 Staff

Aug 14 12:02pm in General discussion

Today we talked about:

Attack dogs 🐕
Geographic regions and the COR
Designating clients in need of prevention/diversion services, and the Risk of Homelessness module
The active clients problem and how the heck to deal with it

AR

Ali Ryder 🧑‍💼 Staff

And of course the Referrals Project