Small and quiet group today... we talked about:

• Avocado 🥑

• Activity status not updating + clients approaching activity report

• Help desk ticketing software

• What's up with the Referred From and Referred To fields on Case Management and Housing Placements?

• Power BI versus Crystal Reports

Several new faces today! Lovely to see you all. Today we discussed:

• Identification - some legal concerns about whether allowing users to upload identification was a good idea or not, and what policies communities had to diminish the concerns

• Computer security requirements - yeah really! We got into the weeds.

• Transitional - should they show up on your priority list? I wrote a blog post about this before

Here's what we talked about today:

• Nancy is having troubles with clients not going inactive after updating to 60.5

• Ashley in York is new, and we all said hi. She had some questions about a case management bug.

• Pero wanted to know about secondary rights and optimizing rights templates

• We also discussed Group Activites and their optimal use

• And health information too! What a busy conversation