We're going deep on activity and inactivity!
Kat shared some information that 17% of her active clients were over the 90-day inactivity threshold but hadn't received any services in 90 days. She has a script from HICC that verifies this, and she's curious how prevalent this issue is in other communities. Here's a link to the SQL code. Please contact @Kat LeBlanc with any interesting results.
Several communities are currently testing the new COR report.
Pero asked about how communities are validating the (older) CHR report and what the definitions were.
We're going deep on activity and inactivity!
Kat shared some information that 17% of her active clients were over the 90-day inactivity threshold but hadn't received any services in 90 days. She has a script from HICC that verifies this, and she's curious how prevalent this issue is in other communities. Here's a link to the SQL code. Please contact @Kat LeBlanc with any interesting results.
Several communities are currently testing the new COR report.
Pero asked about how communities are validating the (older) CHR report and what the definitions were.
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