Today we talked about:
Attack dogs 🐕
Geographic regions and the COR
Designating clients in need of prevention/diversion services, and the Risk of Homelessness module
The active clients problem and how the heck to deal with it
Today we talked about:
Attack dogs 🐕
Geographic regions and the COR
Designating clients in need of prevention/diversion services, and the Risk of Homelessness module
The active clients problem and how the heck to deal with it
And of course the Referrals Project
I'm wondering what the implications of removing the role tags from inactive user profiles is? By keeping these tags, inactive users still show up in the case worker and staff lists after they've left the agency which leads to very long staff/case worker lists. Do other communities automatically remove these tags when deactivating user accounts? Interested to hear thoughts and practices.
I'm wondering what the implications of removing the role tags from inactive user profiles is? By keeping these tags, inactive users still show up in the case worker and staff lists after they've left the agency which leads to very long staff/case worker lists. Do other communities automatically remove these tags when deactivating user accounts? Interested to hear thoughts and practices.
Okay yes you've brought to my attention what I'd consider to be a bug. It's because there is a Disconnect between User ActiveYN and People ActiveYN, so it's actually the Front Desk > People record for the User account that is controlling whether the User is showing up in those drop-down menus or not.
You could, theoretically, manually deactivate the People record. This is, I think, what's supposed to happen when you deactivate a User.
@Ali Ryder Thank you!
Today we talked about:
HIFIS performance, it's been slow and having outages a lot recently.
Consent forms: debating the pros and cons of listing service providers on them
Talked about the current ongoing bug where you can add services to clients with expired consent and whether that will be fixed soon
Today we talked about:
HIFIS performance, it's been slow and having outages a lot recently.
Consent forms: debating the pros and cons of listing service providers on them
Talked about the current ongoing bug where you can add services to clients with expired consent and whether that will be fixed soon
Today we talked about:
Who's on the BNL? Some communities are trying to get "one report to rule them all" and we had a great conversation about the lack of clarity on how that term is defined.
Discussion about HIFIS Office Hours for Encampments module. There was some discussion about how to make it work best for outreach workers. We talked about the interaction between encampments and housing status
We talked a little bit about consent in the context of minors
Today we talked about:
Who's on the BNL? Some communities are trying to get "one report to rule them all" and we had a great conversation about the lack of clarity on how that term is defined.
Discussion about HIFIS Office Hours for Encampments module. There was some discussion about how to make it work best for outreach workers. We talked about the interaction between encampments and housing status
We talked a little bit about consent in the context of minors
Today we talked about:
June 2026 update - mostly bug fixes including security
Minimum age of consent - what should it be, particularly in Ontario? Some discussion about 16 versus 18 versus leaving it blank
Family members - what are the impacts of collecting versus not collecting data about children? About using/not using the family module?
Diversion - experiences implementing the Diversion module. Hamilton just implemented. Chatham-Kent looking to implement soon.
Today we talked about:
June 2026 update - mostly bug fixes including security
Minimum age of consent - what should it be, particularly in Ontario? Some discussion about 16 versus 18 versus leaving it blank
Family members - what are the impacts of collecting versus not collecting data about children? About using/not using the family module?
Diversion - experiences implementing the Diversion module. Hamilton just implemented. Chatham-Kent looking to implement soon.
Today we talked about:
Assessment tools. Communities doing VI-SPDAT v2 or v3? What about engaging with indigenous partners? We talked about the PATH project https://nihc-cnasa.ca/path/
Terminology. Client versus "participant." Discharge vs "exit." Caseworker vs "support worker."
Bulk fixing open case files. HICC has provided a script to bulk end date case files that have a Closed status but no end date. However, this used a fixed end date, so for example, you declare the end date to be January 1, 2026 and that would apply to all affected cases. It would probably be better to go through and figure out the accurate end date for each case. Simcoe might have an alternative script.
What about case files that still have an Open status but have been open for years with no activity?
Executive directors, they're kind of a problem when it comes to HIFIS access and stale user accounts. You don't want to give them too many rights, but they need to feel special. Consider: just giving them access to run reports.
Today we talked about:
Assessment tools. Communities doing VI-SPDAT v2 or v3? What about engaging with indigenous partners? We talked about the PATH project https://nihc-cnasa.ca/path/
Terminology. Client versus "participant." Discharge vs "exit." Caseworker vs "support worker."
Bulk fixing open case files. HICC has provided a script to bulk end date case files that have a Closed status but no end date. However, this used a fixed end date, so for example, you declare the end date to be Januar…
Today we talked about:
Assessment tools. Communities doing VI-SPDAT v2 or v3? What about engaging with indigenous partners? We talked about the PATH project https://nihc-cnasa.ca/path/
Terminology. Client versus "participant." Discharge vs "exit." Caseworker vs "support worker."
Bulk fixing open case files. HICC has provided a script to bulk end date case files that have a Closed status but no end date. However, this used a fixed end date, so for example, you declare the end date to be January 1, 2026 and that would apply to all affected cases. It would probably be better to go through and figure out the accurate end date for each case. Simcoe might have an alternative script.
What about case files that still have an Open status but have been open for years with no activity?
Executive directors, they're kind of a problem when it comes to HIFIS access and stale user accounts. You don't want to give them too many rights, but they need to feel special. Consider: just giving them access to run reports.
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