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HIFIS Community

Welcome to the HIFIS Community! Here you can meet other HIFIS-users from across Canada and share your knowledge.

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HIFIS Community Call
AR
Fri, Jul 10 · 11am EDT
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HIFIS Community Call
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Fri, Aug 14 · 11am EDT
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HIFIS Community Call
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Fri, Sep 11 · 11am EDT
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HIFIS Community Call
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Ideas
Add 'Paper Ready' field to Client Vitals
JC Jill Clair

In my community, clients are considered 'paper ready' when their profile includes three things: ID, a SPDAT conducted in the last 12 months, and proof of income. When a client has these things, it mea…

1 6 Open
2 days ago
Adding Housing History for Multiple Family Members
LG Lindsey Gradeen

Currently, HIFIS users are required to add a Housing History record for each member of the family. This is time consuming for families with multiple individuals. Our HIFIS user have asked for an impro…

2 2 Open
3 days ago
Allowable Unknown Gap threshold
AR Ali Ryder

I can't believe I don't already have something on this ideas board about this! Here's the idea, in more detail:

In a perfect world, we have 100% complete housing-related data about all clients at all t…

6 3 Open
14 days ago
Make Inherited Consent expire automatically
AR Ali Ryder

When a client reaches the Minimum Age of Consent, the "Inherited Consent" should expire automatically.

4 0 Open
14 days ago
Financial Profile not calculating Total Income Correctly
LG Lindsey Gradeen

A source of income is updated to have an end date in the future. If someone adds a new source of income with a start date also in the future, then the total income amount and accompanying chart update…

1 0 Open
14 days ago
Better way to track Referrals
AR Ali Ryder

Introduce new behaviour in HIFIS to allow better tracking of referral completion, recording referrals in more circumstances, and referring clients to other service providers inside HIFIS.

Reference: ht…

55 0 Considering
6 months ago
Update Service Types
AR Ali Ryder

In the HIFIS_ServiceTypes table, the list of values is as follows: (NameE, ActiveYN)

Stay Y
Emergency N
Transition N
Non-Shelter N
Goods and Services Y
Storage N
Reservations Y
Turnaways N
Housing Y
Food Bank Y…

2 1 Open
~1 month ago
Case Management as a container
AR Ali Ryder

Let's re-imagine Case Management. Right now, you can add Sessions, Comments, and Documents to it.

However, a point of ongoing debate is when to add a Service as in Goods & Services, and when to add a…

3 0 Open
~2 months ago
Bulk mark clients as homeless
AR Ali Ryder

My solution has three parts:

  1. Implement an "unknown gap threshold."

  2. Introduce a new table (or alternatively, you could repurpose the "Risk of Homelessness" table) that includes a bunch of date-stamped ho…

2 1 Open
~2 months ago
Diversion module doesn't allow Goods & Services records with custom Reason for Service values
LS Laura Stanford

My current assessment is that the Diversion module may not be handling custom Reason for Service values correctly.

Test 1 – Used a Standard Lookup Value
I created a Diversion record using a standard Rea…

2 1 Open
~2 months ago
AR
Ali Ryder 🧑‍💼 Staff
Jun 12 12:15pm in General discussion

Community Call Summary

Today we talked about:

  • HIFIS performance, it's been slow and having outages a lot recently.

  • Consent forms: debating the pros and cons of listing service providers on them

  • Talked about the current ongoing bug where you can add services to clients with expired consent and whether that will be fixed soon

AR
Ali Ryder 🧑‍💼 Staff
May 29 2:03pm in General discussion

Community Call Summary

Today we talked about:

AR
Ali Ryder 🧑‍💼 Staff
May 1 12:01pm in General discussion

Community Call Summary

Today we talked about:

  • June 2026 update - mostly bug fixes including security

  • Minimum age of consent - what should it be, particularly in Ontario? Some discussion about 16 versus 18 versus leaving it blank

  • Family members - what are the impacts of collecting versus not collecting data about children? About using/not using the family module?

  • Diversion - experiences implementing the Diversion module. Hamilton just implemented. Chatham-Kent looking to implement soon.