Happy holidays! Our last chat before the holidays was somewhat festive. We talked about:

• Dog sleds 🐕‍🦺🛷

• Expanding from Case Management into Goods & Services and the pitfalls there

• Peer support programs that don't like documentation

• Drop-in visits at shelters that don't involve a bed stay

• Back-entering data post-launch

Small and quiet group today... we talked about:

• Avocado 🥑

• Activity status not updating + clients approaching activity report

• Help desk ticketing software

• What's up with the Referred From and Referred To fields on Case Management and Housing Placements?

• Power BI versus Crystal Reports

Several new faces today! Lovely to see you all. Today we discussed:

• Identification - some legal concerns about whether allowing users to upload identification was a good idea or not, and what policies communities had to diminish the concerns

• Computer security requirements - yeah really! We got into the weeds.

• Transitional - should they show up on your priority list? I wrote a blog post about this before