GY
Gregg Young
over 1 year ago
Complete
Unable to add HIFIS Users in 4.0.60.5
Unable to add users. Click on the "Save" button, page reloads, but no error message is shown and the user account is not created.
NOTE: This issue is only affecting a small subset of users.
https://www.loom.com/share/53cd0dd923d14ab992c611bc419beb69?sid=bf5df7ac-6b40-4c43-a25f-cfb200b8bfbe
👤Users
4.0.60.5
🐛Bug
Copyright © 2026 ACRE Consulting
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Fixed in 4.0.61.1
RESOLVED:
In addressing the bug If you add a user when the minimum password length > 14, user fails to save, the developers added some code that does something like creating a password with a length equal to
minRequiredPasswordLength, which is a value inweb.Config. The community experiencing this issue had modified the password settings to utilize a regular expression (passwordStrengthRegularExpression="(?=.{9,})(?=(.*\d){1,})(?=(.*\W){1,})(?=.*?[A-Z])(?=.*?[a-z])") and had removed theminRequiredPasswordLengthcode. Therefore, it was most likely unable to generate a password for new users. Resetting these customizations allowed the community to once again add new users.Related to: If you add a user when the minimum password length > 14, user fails to save