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3 XPs
Christie Scott
@christie.scott

Active 1d ago Joined 4 Apr 2026 (GMT-05:00) America/Toronto

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CS
Christie Scott
Aug 19 9:34am
Open
Stored procedure sp_UpdateClientChronicityStatus not being initiated

I was testing my manual patch to the CA module chronicity calculations that I have been using since we found the issue in 60.3 in 61.1.3 by comparing the client profile version of chronicity to the one reported by the CA module.

Running the following query, I was finding some cases where the client had become chronic (according to the CA calculations) but their profile was still saying “No” for chronically homeless, and the opposite situation as well where the client was no longer considered chro…

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👤Clients 4.0.61.1 🐛Bug
CS
Christie Scott
Nov 19 '24 10:31am
Complete
Multiple values in single value custom tables can not be modified or deleted

This problem was first reported in 4.0.57.30 under ticket 9954

We have a custom table attached to client details which we have configured to allow only one record. The table has a single field.

Both copies of the client had the same value set for the field prior to merging. As a result, the field / value is linked twice to the merged client, even though the table only allows one record.

I am able to remove one of the values under the admin account by temporarily changing the Custom Table to allow m…

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👤Clients 🛠️Custom Tables ⚙️System 4.0.57 or lower 🐛Bug
CS
Christie Scott
Aug 30 '24 2:21pm
Complete
Case Management > View All Session Details Blank

In testing 60.3 we have found an issue with the “View All Session Details” button in the Case Management area.

To see this, create a new case management record, or open a client that already has an open case management record, either from Front Desk > Case Management, or from Client Management > Case Management. Then Click on the Display button to view the details.

What we expect to see here is a summary of all sessions attached to the case management record.

In our production environment (v4.0.59.…

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🧙‍♂️Case Management 4.0.60.3 🐛Bug
CS
Christie Scott
Aug 23 '24 2:24pm
Complete
Financial Profile records duplicating

In testing 60.3 we have found an issue with records duplicating under the Financial Profile area. This appears to be affecting all 4 tabs within the Financial Profile section.

Whenever you add a record under Income, Expenses, Assets or Debts when there is already a record, the new record is added multiple times.

For example,

  • I added a “Employment - Casual" record under Incomes on client # 5624 on the demo site. Adding the first record seems to work properly.

  • I then added a new income record for “OW”…

6
1
💵Assets 💵Debts 💵Expenses 💵Income 4.0.60.3 🐛Bug
CS
Christie Scott
May 4 '24 11:34am
Complete
Can not Edit or Delete a Subsidy

In 60.2 you cannot edit or delete a subsidy.

When trying to edit, you get a "Loading" message that never clears.

When trying to delete you receive an error in the right corner that says item failed to delete.

Tested for both Housing Placement and Housing Loss Prevention.

  1. Added and secured a unit.

  2. Moved in

  3. Went to the Subsidy tab within the Housing Placement record and added a new subsidy

Once created I used the edit option (pencil) to try and edit and it kept loading

I went back to the record and tried …

3
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🛡️Housing Loss Prevention 🏠Housing Placements 💲Housing Subsidies 4.0.60.3 4.0.60.2 🐛Bug
CS
Christie Scott
Oct 4 '23 10:01am
Complete
Ability to disable explicit consent option

We are currently running build 4.0.59.5. I have an consent related enhancement request to submit for a future HIFIS patch.

We would like to be able to disable the “Explicit” consent type option in the consent drop down when creating a client or a consent record.

When we upgraded our HIFIS instance from 58 to the 59 version, we selected the option to convert all our Explicit consent records into Coordinated Access + Explicit consent, since our consent form already included consent for entry int…

4
1
📝Consent 4.0.59 🕵️‍♀️Missing Functionality
CS
Christie Scott
Sep 12 '23 1:44pm
Complete
Waiting List Timeouts (Error 500)

When a wait list is used on an ongoing basis (around 3000 total waiting list records including closed records) it starts to get really slow and eventually time out entirely (500 error) when trying to open a client waiting list entry for edit. Users are unable to view a waiting list entry or save information.

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⏳Waiting Lists 4.0.60.5 4.0.60.4 4.0.60.3 4.0.60.2 4.0.60.1 4.0.59 4.0.58 4.0.57 or lower 🐛Bug
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